In addition to time pressures, some of the most important factors to consider are issue importance, relationship importance, and relative power: When you find yourself in conflict over very important issues, you should normally try to collaborate with the other party. About the Newsletter and Subscriptions Leader Letter is written by Dr.But, if time is precious and if you have enough power to impose your will, forcing is more appropriate. Scott Williams, Department of Management, Raj Soin College of Business, Wright State University, Dayton, Ohio.Too often, interpersonal conflicts persist and even worsen if there is no attempt to resolve them. Avoiding is appropriate if you are too busy with more important concerns and if your relationship with the other party is unimportant. Conflict can come from a variety of sources: By embracing conflict as a part of life, you can make the most of each situation and use it as a learning opportunity or a leadership opportunity.You can also use it as an opportunity to transform the situation into something better.
is an important variable--if there were never any time pressures, collaboration might always be the best approach to use.The incident occurred at the end of a very close game--a time when his team could not afford any penalties.When tempers flared between one of Williams' teammates and an opponent, Williams ran across the field and began to fight.News, (yahoo.com) Sources and Additional References Aldag, R. How you respond to and resolve conflict will limit or enable your success.
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My goal with this post is to give you the tools to understand conflict, learn your own conflict patterns.