Market conditions for online dating
We cannot accept substitute or alternative items by way of returns nor are we able to send them back to you, so please look closely at the items you return to us.If you return or attempt to return substitute or alternative items you will still be responsible for paying for the original item purchased and we reserve the right to charge an investigation fee of no less than £35 to cover the cost of our investigating the position.For security reasons we may restrict the volumes of certain items to be sold in any one transaction.Following formation of the contract, Next shall continue to own any goods ordered until it has received payment in full from you, even though the goods may have already been delivered to you.For full details of your rights under the Consumer Protection Regulations, please contact your Citizens Advice Bureau or a Solicitor.Fresh Flower cancellations and changes are possible up to 48 hours prior to delivery.
Parcels will be available for collection in most stores on the stated delivery day after 12 noon.
You should return goods to us in their original packaging, wherever possible, within 14 days of informing us of your wish to cancel.
If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method.
The next day delivery to store service applies to orders placed before midnight on any day. It is available in most stores excluding airport stores and is subject to stock availability and demand.
Delivery to store is not available for certain items listed below in the STORE DELIVERY EXCEPTIONS section.
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